Branch Support Administrator

Hayley Group Limited are looking for a Branch Support Administrator to join our well-established and experienced team based at our BML Llandudno branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

Hayley Group is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the role:

As our Branch Support Administrator, you will play an integral role in assisting our Llandudno branch, from building rapport with customers on our Trade Counter, to ensuring that orders are completed and sent out in good time; you will gain a full experience of how our branch operates.

Working hours: 40 hours per week Monday to Friday

Key responsibilities as our Branch Support Administrator will include:

• Preparing orders and deliveries for customers.
• Assisting with incoming queries via email, phone and face-to-face communication.
• Supporting the Trade Counter.
• Collecting and delivering goods on an ad-hoc basis, for example when our delivery driver is on holiday.
• Assisting with inventory control, completing checks on stock levels.

Skills & Attributes we are looking for in our Branch Support Administrator:

• Proficient in basic computer applications, including Microsoft Office.
• Effective communicator, with a polite and professional telephone manner when dealing with customers & colleagues.
• Sales experience with an engineering background would be ideal although full training will be provided.
• Good manual handling ability.
• Driving licence required FLT licence would also be useful, however not essential.
• Willing and able to learn about new systems, requirements and procedures.

Benefits:

• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• In-house training provided through Hayley Inspire.
• Company pension (if eligible).
• Free Death in Service cover (x2 salary).
• Invitation to healthcare scheme.
• Wellness programmes.
• Uniform and PPE provided.
• Excellent opportunities available.

Do not miss this fantastic opportunity to join the team at Hayley Group please click apply now to become our Branch Support Administrator - we would like to hear from you!