Customer Service & Sales Support Administrator

Are you looking for an exciting opportunity to be part of a dynamic sales team within a rapidly growing company? Do you thrive in a fun, fast-paced environment? If so, we ve got the perfect role for you!

Our client, based in Newark, Nottinghamshire, is on the lookout for a Customer Service & Sales Support Administrator to become a key member of their award-winning Sales and Customer Service team.

Your role will be all about supporting the sales team to achieve the company s mission of delivering exceptional customer service. Our client is all about creating a fantastic experience for every customer, so they need someone who shares our commitment to high standards.

To be considered for the role, you ll require the following essentials:

• Strong communication skills, both verbal and written
• Attention to detail and accuracy in data entry
• Proficiency in Microsoft Excel and Word
• Ability to organise and prioritise tasks in a fast-paced environment
• High numeracy and literacy skills
• Ability to work independently and as part of a team
• Adaptable with excellent problem-solving skills

Within this position, you ll also be:

• Be the first point of contact for inbound calls so bring your bright and friendly telephone manner!
• Enter sales orders accurately into the system across multiple companies (B2C & B2B). They are looking for someone with a keen eye for detail and the ability to spot potential issues before they reach the customer.
• Provide essential admin support to the sales team strong computer skills are a must, especially in Excel and Word.
• Respond to customer queries (B2C & B2B) with confidence and clarity.
• Arrange European shipments and keep our customers up-to-date throughout the process.
• Stay flexible and adapt quickly, prioritising tasks to ensure our customers always come first. This is a busy, fast-paced office environment, so being a team player with top-notch communication skills is essential

Salary, Working Hours & Benefits

Hours: Full-time, 9:00 am - 5:30 pm, Monday - Friday

Casual dress code

Fun company events

On-site parking

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

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