We are seeking a highly motivated and proactive Sales Coordinator to join a dynamic technology buiness. This is an exciting opportunity to play a key role in managing the sales processes, from handling enquiries to supporting the Head of Sales in developing and securing new business opportunities.
Key Responsibilities:
Manage the Sales email inbox, ensuring timely responses to customer requests.
Assist the Head of Sales in handling sales enquiries and leads, maximising opportunities with new and existing clients.
Collaborate with the Support team to process quotes from support tickets, following up as necessary.
Work with the Provisioning team to ensure customer requests are fulfilled to a high standard.
Support in developing and improving internal sales systems (Salesforce), documenting and maintaining processes.
Monitor and update Salesforce data related to leads, contracts, products, opportunities, and quotes. Provide weekly sales reports.
Build a solid knowledge base of products and services through collaboration with technical colleagues.
Proactively identify and seek new customer opportunities through online research, LinkedIn engagement, referrals, and networking.
Assist in writing and preparing sales proposals.
Utilise LinkedIn and email outreach to generate warm leads and nurture relationships with potential clients.
Manage the sales pipeline, ensuring opportunities are effectively tracked and followed up.
What We're Looking For:
A knowledge of ISP, Telecoms, or Computer Hardware is useful
Experience in a B2B sales environment.
Good skills in Microsoft Office suite (or Mac equivalents such as Keynote/Pages) for preparing accurate proposals and documents.
Initiative and Proactivity: A self-starter with the ability to identify new business opportunities and engage clients through email, LinkedIn outreach, and database management.
Customer-Centric Approach - A focus on understanding and meeting client needs, with a dedication to high customer satisfaction.
Technology Aptitude: Quick learner with the ability to understand and communicate new technologies and services to clients.
Communication and Organisation: Excellent verbal and written communication skills, with strong attention to detail. Ability to prioritise and manage tasks independently.
Collaboration: Strong teamwork skills, working seamlessly with technical, provisioning, and support teams to ensure smooth customer interactions.
