| Description: |
CRG are seeking an experienced Operations Assistant to join a Drainage specialist team. As an Operations Assistant, you will play a crucial role in supporting the operational efficiency of this department, working closely with Sales Managers and Engineers. Previous industry experience or knowledge of Drainage, would be desirable. Job Summary: - Responsible for job scheduling, diary management, fully utilising the CRM System in consultation with the Operations Manager.
- Plan, schedule and review workload and manpower to ensure targets are being met on a cost-effective & profitable basis.
- Managing the Operations Department email inbox, complete actions as required.
- Planning the routes of the company fleet, focusing on cost and efficiency
- Key point of contact for customers and Cleaning Technicians.
- Assist the team to co-ordinate the activities that affect operational decisions and business requirements such as stock, vehicles, technicians, sub-contractors.
- Provide guidance to Technicians about creating a detailed work schedule based on strict timelines.
- RAMS amendments and circulation.
- Issuing contract post job reports and Decontaminate Certificates (template amendments and circulation).
- Communicate any changes in delivery dates to relevant parties.
- Purchase materials and services required for job delivery in consultation with the Operations Manager.
Knowledge, Skills and Experience Required - Good level of Maths and English.
- A minimum of 2 years office administration experience, and preferably 1 year experience in Customer Service
- Exposure to working within an Operations department or knowledge of Operations would be beneficial.
- Knowledge of general IT systems and applications including spreadsheets, word processing and databases.
- Experience in maintaining comprehensive records.
- Ability to prioritise workload, time management and dealing with conflicting priorities.
- Ability to communicate effectively both internally and externally at all levels.
- Ability to compose and produce standard reports.
- Ability to deal sensitively and appropriately with confidential information.
- Ability to undertake routine calculations.
Benefits: Company pension, Free parking, Health & wellbeing programme, On-site parking and Private medical insurance Education: - GCSE or equivalent (preferred)
Licence/Certification: - Driving Licence (preferred)
Work Location: In person If you are interested in this role, please contact Max on the phone number provided, or TEXT your NAME, JOB TITLE and POSTCODE.  |
