ROLE PURPOSE To process sales orders, ensuring that they are processed quickly, efficiently, and accurately, to maximise approvals and minimise delays. MAIN DUTIES AND RESPONSIBILITIES Efficient, Accurate & Diligent Process Management
Enter customer data into the Customer Relationship Management System (CRM).
Follow the GDPR process to the customer, ensuring adherence to compliance requirements.
Follow our customer process ensuring all information is received and entered in a timely, efficient and accurate manner.
Liaise with the customers to ensure any supplementary documentation is requested and submitted in a timely, efficient and accurate manner to avoid delays.
Enter customer data from the finance system into the funder systems.
Notify customers of the outcome of their application, liaising with the Sales Executives to order vehicles when a positive outcome and supplier/dealer, as necessary, complying with GDPR requirements at all times.
Ensure that the communication flow between the customer, the Company and the funder is seamless to minimise delays.
Pass to Customer Service team once the customer credit acceptance notification has been received.
