Posted: | 06/09/24 | |
Recruiter: | Aldena Associates | |
Reference: | 2819396003 | |
Type: | Permanent | |
Industry: | Health / Medical | |
Salary: | Competitive | |
Location: | London | |
Description: | JOB SUMMARY Our client is seeking a dynamic, creative individual with a passion for learning, who fits the team spirit which is at the heart of everything they do. With roots steeped in design and architecture, their focus is on creating an inspirational experience for colleagues and customers. This role is for field sales representatives to develop relationships and sales strategies to specifiers within London. You will work closely with these specifiers to become a trusted advisor and the first choice for their lighting design needs. Once an opportunity is identified, you will qualify it and then provide a comprehensive lighting solution, identifying technical requirements and working with your Customer Support Manager to configure product to develop a quote. You will then follow that quote through to close the sale and generate an order. As the key contact, you will be the 'first responder' to any post-sales issues, you will work closely with the Customer Care Team to determine the most likely means of resolution and act quickly to ensure a satisfied client. To assist you in the process, you will enjoy the full support of a highly qualified technical team including a Customer Support Manager, design, supply chain and on-site support. Key Responsibilities Customer Relationships
Knowledge, Skills & Experience: Experience of working in a sales environment covering the London region for at least 2 years. Experience of managing external client relations Excellent experience of all Microsoft Office applications, especially Excel Excellent organisational skills, with the ability to prioritise work Excellent interpersonal and communication skills Ability to manage a number of tasks concurrently Effective telephone manner Be customer focused and provide excellent customer service A willingness to undertake training as required Attention to detail and accuracy Good knowledge of the lighting industry Excellent presentation skills Positive mind-set & solution focused The ability to establish effective working relationships at all levels internally and externally Adaptable, driven and proactive Ability to prioritise work, meet deadlines and work calmly under pressure | |