The Recruitment Group is working with a family-run business within the packaging industry working with food products, cosmetics, household, agricultural, and high-end consumer goods. They are committed to delivering quality solutions every single time.
Main duties and responsibilities of the Sales Administrator: • Excellent communication required both written and verbal. • Respond to all enquiries from customers • Handle customer complaints and issues with empathy and professionalism to ensure a positive resolution. • Assist with the processing of sales orders and invoices accurately. • Ensure Sage is updated and relevant department / coding is referenced on invoices. • Prioritise and process orders for relevant sales team member to help meet company response time targets. • Maintain and update sales and customer records on CRM system. • Compile a list of outstanding documents and follow up and update as necessary. • Keep an up-to-date specification list. • Record financial transactions within Sage. • Process sales invoice on Sage.
Experience/knowledge requirements for the Sales Administrator: • Excellent organisational and multitasking skills with a keen eye for detail • Strong written and verbal communication skills • Proficient IT skills • Experience using CRM systems
Please contact Recruitment Group on the contact details provided
